Terms and Conditions

Last upated 10th October 2016

All software, services and support provided by Thoughtcube and orders for software, services and support accepted by Thoughtcube are subject to the following express terms and conditions ("Terms and Conditions") and no additions or variations thereof shall apply unless expressly agreed in writing by Thoughtcube.


The following definitions apply to all of these terms and conditions.

Terms and Conditions of Service

P1. Agreement

In consideration of the obligations of the Customer in the Contract, Thoughtcube agrees subject as hereinafter provided to provide the Service to the Customer.

P2. Delivery

Unless otherwise expressly agreed in writing, any delivery dates specified by Thoughtcube are approximate only and time shall not be of the essence for delivery.

P3. Resources

P3.1 Thoughtcube will assign appropriately qualified personnel to perform the Service and will use all reasonable endeavours to minimise changes of personnel so assigned.

P3.2 The Customer will give to Thoughtcube promptly on request such information and facilities as Thoughtcube reasonably requires for the provision of the Service.

P3.3 The Customer will not, without Thoughtcube's written consent, use any of Thoughtcube's personnel to undertake any work which in the opinion of Thoughtcube is inappropriate to their qualifications and experience or any work which is not directly connected with the Service.

P4. Timescales and Progress Control

P4.1 Where the Service contains elements of project management the Customer and Thoughtcube will before commencement of the Service: